Terms of Service and Sale

Acceptance of terms

By accessing fullstackhuman.sh and using the service, you agree to these terms of service. If you do not agree, please do not use the service.

Service description

FullStackHuman is an AI-assisted consulting tool. It offers three conversation modes (The Doctor, The Critic, The Guide), each designed to address different aspects of your product and tech projects.

The service is powered by the Anthropic Claude API. Responses are generated by AI and do not constitute professional advice. They are not a substitute for the expertise of a consultant, lawyer, or any other qualified professional.

FSH Learn, the learning part of the site, offers concept pages and online courses with exercises reviewed by the Coach, a practice AI.

Acceptable use

You agree to use the service lawfully and in compliance with applicable laws. You must not: attempt to manipulate or bypass system protections (prompt injection, quota circumvention), impersonate another person, use the service to generate illegal, harmful, or misleading content, or intentionally submit personal data of third parties without their consent.

AI-generated content

AI responses are generated automatically and may contain errors, inaccuracies, or outdated information. You are solely responsible for how you use the responses and reports generated.

Reports and diagnostics produced do not constitute professional advice and should not be used as the sole basis for legal, financial, or medical decisions.

Quotas and limits

Anonymous users are limited to 3 conversations per day. Free account users have 15 conversations per month. These limits may be modified at any time.

Coach exercises are limited each month. The limit may be higher for people who own a course.

FSH Learn: access to content

Concept pages are free to read. Each course’s overview page is public, and its lessons need an account.

When a course is offered for sale, its first lesson, with its Coach exercise, stays free with an account. The later lessons, their Coach exercises and the scoping sheet are then for people who bought the course or whom we gave access, such as pilot participants. Access we give follows these terms, except the clauses on payment, withdrawal and refunds.

Sale of courses: seller, price and order

Courses offered for sale are sold by FSC CONSULTING, EURL with a share capital of €1,000.00, SIRET 851 331 298 00022, 42 rue Voltaire, 92800 Puteaux, France, hello@fullstackhuman.sh, phone +33 6 89 84 32 56.

Each course is sold on its own, for a single payment, with no subscription or renewal. The price, including all taxes, is shown on the course page and on the payment page before you confirm the order. No other fees are added.

Payment: Stripe and Link

Payment goes through Stripe Managed Payments. Sold through Link, LLC, a Stripe company, acts as merchant of record ("Sold through Link"): it collects the payment, calculates and remits VAT, sends you the receipt and invoice, and handles payment support and bank disputes. Your statement shows "LINK.COM*" followed by the name of the service.

FSC CONSULTING remains the seller of the course: we are responsible for its content, your access and the rights described below.

Course access

Access to every lesson of the course opens as soon as the payment is confirmed, on the account used for the purchase. It has no time limit, for as long as FSH Learn is operated.

Access is personal: you may use the course yourself, but not share your account or redistribute its content.

Right of withdrawal

For a distance purchase, a consumer normally has fourteen days to withdraw (Article L221-18 of the French Consumer Code).

A course is digital content supplied without a physical medium, and access starts as soon as you pay. Before paying, you expressly agree that access starts immediately and acknowledge that you thereby lose your right of withdrawal. We confirm this agreement by email. The right of withdrawal then does not apply (Articles L221-28, 13°, and L221-13 of the French Consumer Code).

Refunds

Once you have agreed to immediate access and access has started, the course is not refunded if you simply change your mind.

Link may refund a purchase within 60 days of the transaction if the content was not received, is not as described, or the payment was unauthorized or duplicated, under its refund policy: https://support.link.com/questions/sold-through-link-refunds.

You also keep the legal guarantee of conformity described below. For any complaint about a course, write to hello@fullstackhuman.sh. A refund ends access to the paid lessons of the course.

Legal guarantee of conformity

We are liable for any lack of conformity of the course for as long as it is supplied, under Articles L224-25-12 and following of the French Consumer Code.

Complaints and mediation

Send any complaint to hello@fullstackhuman.sh first. If it is not resolved, you may use a consumer mediator free of charge (Articles L612-1 and following of the French Consumer Code).

Limitation of liability

The service is provided "as is" without any express or implied warranty other than the legal guarantees. We do not guarantee continuous availability, error-free operation, or the accuracy of generated responses.

To the extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the service.

Service availability

We strive to keep the service available, but no service level agreement (SLA) is offered. The service may be temporarily interrupted for maintenance, updates, or due to force majeure.

Changes to terms

We reserve the right to modify these terms at any time. Changes take effect upon publication on this page. A purchase stays governed by the terms in force on the day of the order. The last update date is indicated at the top of this page.

Governing law

These terms are governed by French law. Any dispute shall be brought before the French courts; a consumer may also bring a claim before the court of the place where they lived when the contract was concluded (Article R631-3 of the French Consumer Code).

Contact

For any questions: hello@fullstackhuman.sh